1. Eligibility

You must be at least 13 years old to create an account. Users under 18 years of age must have permission from a parent, guardian, school, or authorized institution.

2. User Accounts

To access certain services, you must create an account.

You agree to:

• Provide accurate and complete information.
• Keep your account information up to date.
• Maintain the confidentiality of your password.
• Notify us immediately if you suspect unauthorized access.
• Accept responsibility for activities conducted through your account.

We reserve the right to suspend or terminate accounts containing false information or violating these Terms.

3. Educational Services

Nexa Kreatives Academy provides educational resources including:

• Online courses
• Virtual classrooms
• AI-powered tutoring
• Assignments and quizzes
• Assessments
• Certificates
• Learning analytics
• Educational support services

We reserve the right to modify, improve, or discontinue any service without prior notice.

4. AI Services

Our Platform includes artificial intelligence features designed to assist learners, educators, and administrators.

AI-generated responses are provided for educational purposes only and should not be considered legal, financial, medical, or professional advice.

Users remain responsible for verifying AI-generated information before relying upon it.

5. Acceptable Use

You agree not to:

• Violate any applicable laws or regulations.
• Share your login credentials with others.
• Attempt unauthorized access to our systems.
• Upload malicious software or viruses.
• Harass, threaten, or abuse other users.
• Use the Platform for fraudulent activities.
• Interfere with the operation of the Platform.
• Copy or distribute copyrighted materials without permission.
• Reverse engineer or exploit our software.
• Use automated bots to access the Platform without authorization.

6. User Content

Users retain ownership of content they upload, including assignments, documents, images, videos, and learning materials.

By uploading content, you grant Nexa Kreatives Academy a non-exclusive, worldwide, royalty-free license to store, process, display, and use the content solely for operating and improving the Platform.

You are solely responsible for ensuring you have the rights to upload any content.

7. Intellectual Property

Unless otherwise stated, all Platform content including software, branding, logos, graphics, videos, course materials, designs, and source code are owned by Nexa Kreatives Academy or its licensors.

You may not reproduce, modify, distribute, or commercially exploit any content without prior written permission.

8. Certificates

Certificates are issued upon successful completion of applicable course requirements.

Nexa Kreatives Academy reserves the right to revoke certificates obtained through fraud, cheating, or other violations of these Terms.

9. Payments and Refunds

Certain courses, subscriptions, or services may require payment.

Fees are displayed before purchase and must be paid using approved payment methods.

Refund requests are subject to our Refund Policy. Unless otherwise stated, payments made for completed services are non-refundable.

10. Third-Party Services

Our Platform may integrate with third-party providers including:

• Google Authentication
• WhatsApp
• Jotform
• Cloud Hosting Providers
• Payment Gateways
• Email Providers
• Artificial Intelligence Providers

We are not responsible for the content, policies, or practices of third-party services.

11. Suspension and Termination

We may suspend or permanently terminate accounts that:

• Violate these Terms.
• Engage in fraudulent activity.
• Threaten Platform security.
• Abuse staff or other users.
• Attempt unauthorized system access.

We reserve the right to remove content that violates these Terms.

12. Disclaimer

The Platform is provided on an "as is" and "as available" basis.

We make no guarantees regarding uninterrupted service, error-free operation, or the accuracy of all educational content.

13. Limitation of Liability

To the maximum extent permitted by law, Nexa Kreatives Academy shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Platform.

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

14. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We may revise these Terms at any time. Updated versions become effective upon publication on our website.

Continued use of the Platform after changes constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Ghana, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ghana.

17. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Nexa Kreatives Academy
Website: https://app.nexakreatives.com
Email: support@app.nexakreatives.com